TRAVEL ADVISORY UPDATES
Updated: June 10, 2025
Club Boardwalk Resorts Travel Advisory
LA SAMMANA ADVISORY – POOL CLOSED.
La Sammana Pool closed for the Summer Season. We apologize for any inconvenience. Effective Thursday, 5/22/2025.
ATLANTIC PALACE AQUASIZE CLASSES – AVAILABLE EVERY THURSDAY.
Guests who will be staying at Atlantic Palace are invited to register and participate in our weekly AquaSize classes. For more information please visit the front desk at Atlantic Palace upon your arrival or during your stay.
OWNER UPDATES & ADVISORIES
To book an Owners Week or Rate Reservation* for Flagship, Atlantic Palace & La Sammana through our Owner Portal, click here: Owner Reservations. (If you have not previously logged on and set-up your permanent credentials click here for initial log on instructions.)
If you have not previously logged on and set up your permanent credentials click here for the initial log-on instructions.
Owners are encouraged to refer to the following details provided directly from Exchange Companies:
Please call our Customer Care Call Center (800) 609-0009 for phone reservations, Mon. – Fri. 9am – 8pm(EST) and Sat. – Sun. 9am – 5pm(EST) (Closed U.S. holidays & designated maintenance days).
For the current Club Boardwalk Resorts reservation policies, please click here.
We suggest that you review this page prior to booking your reservation and again directly in advance of your arrival as the information changes frequently depending on the current mandates & conditions relating to COVD-19.
*Owner Week and Owner Rate reservation policies apply. All reservations are based on availability. Please note, exchange company deposits, weeks or points, are not able to be requested online.
AMENITY UPDATES
Below is the current status of our resort amenities for you to consider during vacation experience.
Kelsey & Kim’s Oceanview Now Open! For more information, click here.
Sixty is open and current hours are available here.
Aqua Spa is currently open. Located on the 3rd Floor, appointments can be made by visiting AquaSpaOfAC.com.
To ensure everyone’s safety and adherence to capacity restrictions, we require advanced activity registration for anyone wishing to utilize the Pool while staying on property. Guests will receive information at check-in regarding how to book time slots for these activities.
Flagship: Open
HOURS OF OPERATION
SUNDAY – THURSDAY: 9 AM – 8 PM (Adult Only Swim: 9pm – 9pm)
FRIDAY & SATURDAY: 9 AM – 9 PM (Adult Only Swim: 9pm – 10pm)
5-Star Chairman Only Swim: Daily 8am – 9am
Atlantic Palace: Open Daily
La Sammana: Closed for Summer Season. We apologize for the inconvenience.
Flagship: Open
Atlantic Palace: Open
La Sammana: Open
Fitness Centers are open at all Resorts.
On property Business Centers are available as follows:
Flagship: Open
Atlantic Palace: Open (2nd Floor)
La Sammana: Open
Please check with the status of resort funZone availability and activities upon arrival or prior to your check-in.
All game rooms are open.
Flagship: Sixty Lounge & Bar
Atlantic Palace: 2nd Floor Lounge
La Sammana: 1st Floor, Adjacent To Lobby
FREQUENTLY ASKED QUESTIONS
To book a non-Owner hotel reservation please visit Guest Reservations.
Please call our Customer Care Call Center (800) 609-0009 for phone reservations, Mon. – Fri. 9am – 8pm(EST) and Sat. – Sun. 9am – 5pm(EST)(Closed U.S. holidays & designated maintenance days).
For the current Club Boardwalk Resorts reservation policies, please click here.
We suggest that you review this page prior to booking your reservation and again directly in advance of your arrival.
At Club Boardwalk Resorts, we continue to work diligently, putting safeguards in place to protect our Owners, Guests & Employees. For our current protocols and policies, please click here. We have also compiled local Emergency Health Information that you can refer to if you need it, please click here for our local Emergency Health Information.
To request replenishment of towels, linen, pillows, etc., please contact the front desk at your resort.
Fully vaccinated guests are no longer required to wear masks or social distance while riding the elevators.Guests who are not fully vaccinated areencouraged to continue wearing a mask and social distance while aboard any elevators.
COVID-19 (Coronavirus) Resources:
For more information, visit the official website of Centers for Disease Control and Prevention. CLICK HERE.